Clients and Testimonials

HCS is delivering the UK performance network across five different health economies. For further details of our work for commissioners in the South West of England please click here.

"Where benchmarking as a concept has fallen down previously is the issue of apples and pears. While superficially the benchmarking approach is attractive, when you drill down to find the driver’s of the difference, you can find it’s not a valid comparison.” “The ability to do some research upfront and determine your own peer group will be a real advantage in mitigating against that.”
NHS Finance Director

“We see this as a major step forward for us along the pathway to World Class Commissioning.”
NHS Finance Director

“We can use some of the national statistics to set targets for instance on new to follow up ratios for particular specialities, but you can run out of information that might have credibility as a stretch target.” Having access to widespread comparative data should give us the ability to set targets on the basis of what others have actually achieved, which gets you in to far more proactive performance management”.

“If you can’t talk to people {providing best practice] how do you change and point your teams in the right direction? It is the Network where the added value is.” – Primary Care Trust Finance Director

“The people involved (HCS and MedeAnalytics) understand our business and understand the finance community and what we want. – PCT Finance Director